Frequently Asked Questions
Questions & Answers
Some policies are still being finalized. We’re happy to confirm details directly.
About House of Simcha
Personalized Judaica, event details, gifting, and celebration essentials for a bris or baby naming, Bar and Bat Mitzvahs, weddings, Shabbat, and holidays. Browse Baby & Bris, Bar & Bat Mitzvah, Weddings, Shabbat & Holidays, Personalized Gifts, and Judaica, then describe what you need through Custom Orders. Pieces are created by request; details and pricing are confirmed with Orit for each order.
Families, gift buyers, event planners, schools, synagogues, and community organizations across the United States. Shipping coverage and delivery details are confirmed per order, so please contact us about your location.
Orit Lalezari is the primary contact for House of Simcha. Call (415) 879-1234, email houseofsimcha26@gmail.com, or use our contact page.
Personalization
Names, dates, short messages, and Hebrew text on pieces we approve for personalization. Browse our collections for the kinds of pieces we create, then tell us the wording you have in mind through Custom Orders. Final materials, finishes, and character limits are confirmed per order.
Type Hebrew in Hebrew letters (not transliteration) when Hebrew lettering is wanted. We keep the exact characters you enter and never change spelling. Include vowels (nikud) only if you want them. Check spelling with your family or rabbi before submitting, and write "son of / daughter of" (ben / bat) forms exactly as you want them to appear. Enter the text exactly as it should appear in your custom order request or email.
How final wording, spelling, and layout are reviewed before production is confirmed with Orit for each order. Please contact us with any questions.
Confirm the exact wording and spelling (including any Hebrew), quantities, materials and finishes, price, and timing with Orit before production. Submitting a request does not confirm price, production capacity, or delivery.
Custom Designs
Yes. Many of our favorite pieces begin with a custom idea. Visit our Custom Orders page to tell us what you’re envisioning.
Yes. We create coordinated details for celebrations of all sizes. Visit our Event Orders page to learn more.
Event Requests
Type of simcha, event date (or "not decided"), desired delivery date if known, number of items (separate from guest count), destination state and ZIP, the products or details you want, personalization details, budget or "not sure yet." Share all of this through our Custom Orders page, and email any inspiration images to houseofsimcha26@gmail.com. See Event Orders for how coordinated orders work.
List the number of items you need separately from your guest count. For example, you may want one piece per guest plus gifts for the honorees or family. Consider a few extras for last-minute additions. Quantities are discussed with you after your request is reviewed.
Only in writing after we review your request. A submitted request is not a confirmation of price, production capacity, or delivery. Contact us if you have questions before submitting.
Shipping, Production & Returns
Production timing is confirmed per order and is not yet published. Please contact us as early as possible so we can review your request.
Rush service is not yet published. Please contact us as early as possible and we will review what is possible for your timeline.
Packaging options and direct-to-recipient delivery are confirmed per order and are not yet published. Contact us to discuss your needs.
We serve customers across the United States and confirm delivery details per order. Shipping coverage and costs are not yet published. Contact us to discuss shipping to your location.
Payments
Online payment is not yet available on this website, and nothing can be purchased online. Payment is arranged with Orit after your order is confirmed. Zelle may be offered as a separate manual option once confirmed. Contact us if you have questions about payment.
Still have questions?
We’re happy to help. Reach out and we’ll get back to you.